Q: How much is postage costs to the uk? Here at Cheapest Cosmetics, our postage rates are charged according to the Royal Mail Postage Rates of April 2010 for the UK. When at checkout, the customer will see three postage options. UK 1st Class, Europe Airmail and Airmail Rest Of The World. The correct postage rate should be selected at checkout before placing the order. If the incorrect postage is selected, you order will not be dispatched and you will be contacted immediately. Q: Which payment methods do Cheapest Cosmetics accept? Cheapest Cosmetics currently accepts Nochex and PayPal as methods of payment. Choosing to pay using either of these payment methods, ensures your credit / debit card details are not shared or stored by Cheapest Cosmetics or any other third party. Q: When can I expect my item to arrive in the post? We aim to dispatch all orders within 48 hours of payment being received, however delivery times may vary due to many factors. Please allow your item time to arrive within 2-7 working days if ordering from the uk and 7-14 days for international orders. Q: Do you post to Northern Ireland, and if so how much is the postage rate? For customers based in Northern Ireland, the International European Airmail shipping rates will be applied. At checkout, the correct postage option (ie. Airmail Europe) should be selected in order for Cheapest Cosmetics to process your purchase(s). Q: I would like to return an item I recently purchased from you, as it does not flatter my skin tone. Do you accept returns or exchanges? Due to health and hygiene reasons, we at Cheapest Cosmetics DO NOT accept any returns or exchanges if an item has been opened and / or used. However if the item is in the same condition as it was sent (i.e. brand new and unused), you may return the goods back to us for a refund. The sender will have to bear the cost of return postage. PLEASE NOTE: Our postage and delivery costs are not refundable and an additional postage fee will be charged for all exchanges PLEASE READ THE DETAILS OF AN ITEM BEFORE PLACING AN ORDER AND BE SURE TO KNOW OF THE SHADE YOU ARE PURCHASING IN ORDER TO AVOID ANY CONFUSION OR DISSAPOINTMENT AFTER THE GOODS HAVE BEEN RECEIVED. Q: I live in Europe, do you at Cheapest Cosmetics post to Europe? Cheapest Cosmetics currently ships EVERYWHERE worldwide. However, we do not ship to Germany due to the different custom laws. The european and Worldwide postage rates are charged according to the Royal Mail Europe Airmail shipping Rates of April 2010. When at checkout, the customer will see three postage options. UK 1st Class, Europe Airmail and Airmail Rest Of The World. The correct postage rate should be selected at checkout before placing the order. If the incorrect postage is selected, you order will not be dispatched and you will be contacted immediately. If you would like to make a purchase from Cheapest Cosmetics, but are unsure of the iternational rates - why not add your desired item(s) to your basket just to check out the shipping rates for yourself! Any questions or queries? Please feel free to drop us a line at: info@cheapest-cosmetics.co.uk |